RECORD · REFLECT · YOUR CHOICE
How can we help?
Find an answer, or contact the developer with the details you choose to share.
Contact support
Include your app version, iOS version, steps, expected result and what happened. Do not send passwords, verification codes, vault keys or your complete ledger. Redact account numbers and private records from attachments.
Entries and spending
How do I record a purchase?
Tap the pencil, choose income or expense, then a group and category. Three rows of six category icons stay above the keypad; overflow scrolls vertically inside that area. Account, notes, photos, tags and date remain editable. Canceling does not save the draft.
How do I change months or my book cycle?
Tap the month in Activity. Pull down past the top for next month or up past the bottom for previous month. Adjust the monthly starting day with the date wheel in Settings. Dates and calendar week order follow your regional preferences.
Can I edit, delete or recover an entry?
Tap anywhere on its row for details, or swipe left to edit or delete. Deletion requires confirmation. Recently deleted shows eligible entries from the past 30 days, not a guarantee of permanent recovery.
What does skipped spending mean?
The green plus records a purchase you decided not to make. It is separate from actual cash savings, income and expense totals. It does not increase a balance or cancel a posted charge.
How should I track credit-card payments?
Record a purchase as an expense on the card account. A later payment between your accounts is a transfer, not another expense. Fees and interest are separate expenses. PennyZip does not connect to your bank or move money.
Receipts and tools
How do tips and split bills work?
Enter the pre-tax subtotal and the sales tax amount separately. Choose the tip percentage and whether its base includes tax. Each split uses exact minor units; any remainder is allocated one unit at a time. The calculator does not send payments or create ledger entries.
Does receipt recognition verify a tax document?
No. Recognition runs on device and proposes fields for you to review. A labeled total differs from subtotal, tax, cash tendered and change. Review the amount, date, currency and number. Saving an archive item does not create an entry. This is a personal organizer, not tax filing or reimbursement approval.
What is inside a receipt QR code?
An entry snapshot that PennyZip can read. Anyone receiving it may read its data. It is not proof of payment or a public image-hosting link.
Are exchange rates live?
Free market quotes from Exchangerate.dev are delayed about 15 minutes. Daily reference and closed-market quotes are labeled. Check quote time and retrieval time. The tool does not execute foreign-exchange transactions.
What does 1099 Tax Planner calculate?
For one self-employed worker, the 2026 USD tool estimates regular Social Security and Medicare self-employment tax and the SE portion of Additional Medicare Tax. An optional income-tax reserve uses the percentage you choose. It does not calculate a complete federal or state tax bill, deductions, credits, safe-harbor requirements or required installments. Quarterly amounts are planning portions. Review the linked IRS and SSA sources; no SSN, filing or payment is requested.
Does the mortgage estimate include escrow?
No. It estimates principal and interest using a fixed entered rate. Taxes, insurance, HOA fees, points, closing costs and variable rates are not included. It is not a lender quote.
Can I use Insights without AI?
Local totals, trends and category statistics remain available. Optional Apple on-device summaries depend on device, system, region and language support and do not modify entries.
Data and subscriptions
How can I check iCloud sync?
Use the same iCloud account on your supported devices and allow iCloud and network access. Check actual sync status. An enabled switch or network connection does not prove a completed sync. Switching accounts isolates the original account's records.
Do the receipt archive and private vault sync?
No. They stay on this device. Entries you explicitly create from receipts, and their attachments, follow book settings. The vault relies on its device-specific Keychain key. Deleting the app, changing devices or losing the key may make contents unreadable. The developer cannot recover the key.
How do I export my records?
Open My → Export entries, choose dates for the current book, then save or share the CSV. Export up to 366 days per file and use separate files for longer periods. The developer does not automatically receive exports.
Has a free trial or subscription started?
No purchase is available in the current development version. The planned offer is an Apple subscription with a one-month free trial for eligible users, followed by automatic renewal. A trial will only start after you confirm the actual offer with Apple. Eligibility and subsequent price will be shown before confirmation. Deleting the app does not cancel a subscription; use Apple's subscription management.
Are household records filtered by a start date?
Not currently. Whole-book invitations may include older records. Date-filtered household sharing is not available. Check the specific book and its members before sharing.